We’re here to save you time and make you money. 

We’re workflow experts, and we get to grips with systems fast, make them as efficient as possible and take those niggly admin jobs off your hands for good. 

This means that you can free up more space in your diary to focus on income-generating tasks.

We use our own time to develop the knowledge on how best to support you and your team. We are flexible, and make ourselves available outside of your agreed hours. 

We work hand-in-hand with your existing team to help them produce the best work possible. We take on the heavy load of amin, allowing your employees to concentrate on the tasks which only they can do – while we take care of the rest!

We are proficient in Outlook, Google Suite, Monday.com, HubSpot Sales, Xero, Go Cardless, Trello, Canva, Dropbox, Slack, Zoom, LinkedIn, Panda Docs, Facebook, Instagram, Survey Monkey, Mailchimp, Eventbrite, Buffer, Hootsuite, Asana, Toggl, Harvest, Todolist, Dext, Twitter, Clickup, Calendly, Bootcamp… to name a few!

During our discovery call, we run through a set of questions designed to build a picture of your working activities, including your method and processes. 

Once you are onboarded, we go through a 50-point checklist, which gives us a more in-depth understanding of how you currently run your business and where we can optimise processes, to get you working more efficiently.

We can either work through systems you already have documented or we can record you doing the process and then document the system for you. 

We don’t need to know how to do your job in complex detail, we only need an understanding of how you work and what administration is getting in the way of this.

Our experienced team  have a wealth of experience in processes and admin. Whilst they may not know your specific industry, they certainly will have come across processes and systems with similar patterns. With the right questions, nearly everything can be turned into a slick process, with checklists and scripts. 

We work with IFAs and Mortgage Brokers to Tradespeople and Film production companies. We will get it done for you.

Our focus is on getting you in a position, whereby you are only performing income generating tasks. 

No problem – we take care of the process writing for you, by creating a systems manual.

We keep this updated and share access with you via Google sheets, so your business is more organised than ever.

Don’t worry – we’re experts at this! We use a default diary and meticulously plan your work into our calendar. We manage our time efficiently, and never take on more clients than we can comfortably handle.

We use an automated workflow, which allows us to optimise our workflow, while also maximising our capacity and productivity.

We have availability between the hours of 9am to 5pm,  Monday to Friday – however, we have some clients who prefer their work to be completed outside of these hours, and we’re happy to accommodate this.

As an Eto & Flow client, you will be assigned specific hours that are just for you. If you need to get in touch with us outside of your assigned working hours, please give us a call.

If you would like to get in touch with us outside of our normal 9-5 working hours, just send us an email with the subject header ‘urgent’, and we’ll get back to you asap.

We are uniquely skilled in workflow management and are proud to be software experts; we use the most effective yet simple tools to create bespoke workflows for our clients.

We have a range of Virtual Assistants who specialise in all areas of business administration, such as email and diary management, CRM setup and management, telephone hosting and answering, client retention, postal services and social media scheduling.

Our most important value is ‘lifelong learning’ – this is true in our work and family life, which is why we have the ability to adapt and grow at incredible speeds.

We take monthly training webinars to keep up to date with new business skills, and keep our finger on the pulse of the latest software advances to bring them into your business.

We understand the importance of data security. We use a secure password sharing tool called 1password, and do not accept passwords over email, telephone or instant messaging.

We are protected by the Cyber Essentials Scheme and are fully compliant with GDPR regulations.

Working with Eto & Flow will free you up to focus on income-generating tasks. Our packages start from £540 per month; get in touch for a bespoke quote.

We’re so confident that we’ll make an impact on your business, that if you aren’t satisfied with the results in the first month, we offer a complete money-back guarantee.

Our process is simple and streamlined, so that once our Terms and Conditions have been signed and the first payment received, we can usually begin working for you within 24 hours.

Getting started is easy – just fill out the form below, and we’ll be in touch to take care of all the details.

In our first meeting, we’ll go through your pain points, customer journey and processes. Then you’ll receive a proposal outlining your Eto & Flow solutions.

We’ll take you through the onboarding process, and familiarise ourselves with everything we need to know to make your business life easier.