Running a small business in the UK can often feel like juggling flaming torches while riding a unicycle. Between managing clients, handling administrative tasks, and trying to grow the business, it’s easy to become overwhelmed. This is often the reality of the people we meet, until they discover the transformative power of a virtual assistant (VA).
Here’s Richard Baker’s experience of working with Eto & Flow, as a busy MD:
“I remember the exact moment I realised I was running on fumes. My inbox was overflowing with emails that all seemed urgent, my calendar was double-booked, and I spent more time chasing invoices than actually growing my business. Every day felt like a never-ending to-do list—email management, scheduling, invoicing, you name it. By the time I’d get to the real work, the day was already gone!
That’s when I stumbled upon the idea of virtual assistant services. Frankly, I was skeptical at first—could someone else really handle my administrative chaos without missing a beat? But then I found Eto & Flow, and honestly, it changed everything. Suddenly, I had someone to organise my schedule, filter my emails, manage client follow-ups, and even automate my workflow on monday.com. It was like having a personal superhero who cleared away all the clutter so I could finally focus on strategic planning and the big-picture goals I’d been putting off.
Before I knew it, my productivity soared. I had time to think creatively about my business again, to really dig into client relationships instead of just fighting fires. My clients noticed the change too—faster responses, smoother scheduling, and a more professional, polished experience overall. And, best of all, I rediscovered my work-life balance. No more late nights spent stressing over spreadsheets or neglected emails. For the first time in a long while, I felt energised, motivated, and genuinely excited about the future of my business.”
Thank you, Richard, for your kind words. It’s such a pleasure to work with you!
According to a study by Sage, UK small businesses spend an average of 120 days a year on administrative tasks. Outsourcing these can reclaim significant time. Businesses utilising workflow automation tools like monday.com report a 30% increase in efficiency, as per a report by McKinsey.
“Success is not the key to happiness. Happiness is the key to success.” – Albert Schweitzer
Embracing virtual assistant services requires a mindset shift. Letting go of control and trusting someone else with parts of your business is challenging but necessary. This change not only improves operations but also enhances overall satisfaction. If you’re a small business owner feeling overwhelmed by administrative tasks, consider the benefits of hiring a virtual assistant. Whether it’s diary management, email oversight, or workflow automation, a VA can provide the support you need to thrive.
Integrating a virtual assistant into my business operations was a transformative decision. The support provided not only enhanced efficiency but also allowed me to focus on growth and personal well-being. For small businesses in the UK, embracing virtual assistant services can be the key to unlocking potential and achieving sustainable success.
To see how Eto & Flow could benefit your business, simply get in touch today – we’d love to walk you through your options.
“My only regret is not using Eto & Flow sooner. It’s a complete game changer and I’d never go back.”
— Will, Life Media UK
“Within 3 hours of working with me, Antoinette helped me feel calm and under control. A total asset to my business.”
— Andrea, Admire PR
“Antoinette at Eto & Flow has been the ideal support for my business, she’s creative as well as highly efficient. Highly recommended.”
— Oliver, Capability Consulting
“I don’t see Eto & Flow as an expense but as an investment. And the return on investment is phenomenal.”
— Sunjay, Lambardar Marketing
