How to Find the Right Virtual Assistant for Your Business

Finding the VA company that’s right for you can be a daunting task, especially when there are so many options to choose from!

Here are our top tips for making the right choice…

Define your goals

It’s important to start by defining your needs before you start your search, which will speed up the whole process. Do you need support with administrative tasks, marketing, or project management? Once you have a clear idea of what you’re looking for, it will be easier to find a virtual assistant agency that can meet those needs.

Experience matters

We always recommend looking carefully at the experience of your VA to ensure that they have some experience in your industry, as this can be a valuable asset, since they’ll already have an understanding of the unique challenges and opportunities you face.

Read the reviews

Checking their credentials and reading reviews and testimonials is as must, as it’s important to verify that the virtual company you are considering has the necessary credentials and qualifications to do the job. We would always recommend talking to their previous or current clients to get an honest opinion of your chosen agency.

Communication is key

Get an idea of how your Virtual Assistant will communicate with you, as this is a crucial part of delegating your workload. Look for a company that has a clear communication process and is easy to reach, and make sure you’ll have a dedicated project manager to ensure your needs are being met.

Check the costs

When choosing a Virtual Assistant, evaluate their pricing and the range of pricing structures, as this can vary from hourly rates to monthly packages. It’s important to evaluate pricing to ensure that it’s within your budget, as well as making sure that you’re getting good value for money.

Keep things secure

Always ask about security measures, as you’ll be sharing sensitive information about your business. It’s important to ensure that any Virtual Assistants you work with have a secure system in place to protect your data.

How a Virtual Assistant could help your business

As a business owner, you already have a lot on your plate. You need to focus on growing your business and achieving your goals; but sometimes those pesky day-to-day tasks can get in the way. That’s where we come in – our Virtual Assistant services are designed to help you delegate tasks and save you time, so that you can focus on the bigger picture.

Here are the services that we provide for businesses across the UK:

Financial Administration

Our Financial Administration services include Bank Reconciliation (up to 75 pm), Monthly Reporting, Accounts Receivable, and Credit Control. By delegating these tasks to us, you can be sure that your finances are in order and that you have more time to focus on growing your business.

Virtual Receptionist

Our stand-alone Virtual Receptionist service includes message taking and forwarding to the relevant people. There is a monthly fee of £19.99 for upgrades to our 8×8 system, which includes Direct Call Forwarding Service and Creation of Telephone Scripts.

Business Administration

Our Business Administration services include Email and Diary Management, Workflow Management, and Process & Systems. With our help, you can organise your inbox, optimise your diary, and automate basic tasks so that you can focus on the important things.

Marketing/Sales Administration

Our Marketing/Sales Administration services include Lead & Client Nurturing, Content Scheduling, Newsletter Scheduling, and Copywriting. We can also help with CRM Management/Implementation, Feedback Scripts, and Testimonial Templates.

Event Management

Our Event Management services include Logistics, Venues, Booking & Confirming, Budgeting, Report Writing, and Coordination of Agendas and Minutes. We can also manage queries, emails, and answer telephone calls, ensuring that your event runs smoothly.

Client Retention

Our Client Retention services include Client Onboarding, Client Gifting for Birthdays & Anniversaries, Regular Client Touch Points, and Direct Mail. By using our services, you can be sure that your clients feel appreciated and that they are more likely to stay with your business.