So you’ve found yourself spending hours managing appointments, chasing emails, and handling various admin tasks that could be better spent growing your business.
Enter us… Hello! We are a time-saving, efficiency-boosting solution that can help you streamline your business operations.
At Eto & Flow, we’re all about making life easier for our clients. Our range of services—from diary management to workflow automation—are designed to give business owners back their valuable time. But it’s not just about ticking off tasks; it’s about building meaningful relationships, understanding unique business needs, and providing personalised support.
I thought I would share some of the highlights from recent client interactions and answer some of the most common questions I receive about being a UK virtual assistant.
1. The power of in-person 1:1s for building deeper connections
I recently had the opportunity to meet with Georgia, a networking superstar, for a face-to-face 1:1 session. These in-person meetings are invaluable for getting to know the people behind the business and for understanding their operations on a more personal level. With Georgia, we didn’t just talk admin tasks; she shared some fantastic financial advice and business referrals.
There’s something about meeting face-to-face that can’t be replicated over emails or Slack messages. It gave me a much clearer understanding of her goals and challenges.
As a virtual PA service, we don’t often get the chance to visit clients in person, but when we do, it’s a game changer. You get to truly connect and understand their workspace, which leads to more tailored and effective solutions.
On a recent site visit with a client, I was able to identify several admin tasks they hadn’t considered outsourcing. Because I saw their operations in action, I could immediately see where our services could help them run more efficiently. I also helped them set up new software, which they’d struggled to integrate before. This is one of the reasons why in-person visits can be so valuable—they offer insights and opportunities that remote work sometimes misses.
2. Answering your FAQs: how we manage your diary
One of the most common questions I get is, “How can you manage my diary if you’re not an expert in my field?” It’s a great question, and one that I love answering. You don’t need to be an expert plumber, for instance, to book a job or schedule a meeting.
Our job as diary managers is not to be experts in every field; it’s to be experts in organisation and communication. We know how to prioritise your time, follow up with clients, and ensure that your calendar is managed efficiently. Whether it’s booking client meetings, managing appointments, or handling follow-ups, we ensure that nothing slips through the cracks.
According to a study by the Harvard Business Review, executives who had their calendars optimised by assistants saved up to 23% of their workweek.
We adapt our virtual admin solutions to suit your specific business needs. This might involve integrating your preferred scheduling tools or even handling more complex scheduling challenges, such as coordinating with multiple stakeholders across different time zones. Whatever your scheduling needs are, we’ve got you covered.
3. How site visits lead to fresh insights
Another recent success story comes from a site visit with one of our long-standing clients. I had been working with them remotely for a while, helping with diary management, workflow automation, and some general admin tasks. During the site visit, I was able to meet the full team, observe their workflow in real-time, and uncover a whole range of tasks that we hadn’t considered before.
Because I could see their space, I could identify how our virtual office assistant services could better fit into their operations. We made some immediate improvements to their appointment scheduling and found ways to streamline their administrative processes using tools like monday.com. This visit not only enhanced our working relationship but also increased their productivity—just by seeing their business in action.
Let us take care of the admin so you can focus on growth
Whether you need help with diary management, workflow automation, or just some extra hands to handle general admin tasks, we’re here to help. At Eto & Flow, we provide tailored virtual admin assistant services that allow you to focus on growing your business while we take care of the details.
Ready to streamline your operations and make your business more efficient? Contact us today to schedule a 1:1 consultation and let’s discuss how our virtual office administration services can help you save time, increase productivity, and focus on what you do best.
